For Support Contact:

Phone:
541-552-2244
Email:

Monday - Friday
8 am - 5 pm

Recommended Cable Modems

There are many brands of cable modems and most of them will work fine on the Ashland Fiber Network. We recommend purchasing a Motorola Surfboard 6xxx series cable modem (SB6141, SB6120, SB6180) because they are high quality modems that have worked on our network without problems.

For modems that are not on our recommended list, read through the following information.

Best Performance
For the best performance on our network, make sure your modem is compatible with DOCSIS 3.0. DOCSIS 3.0 modems allow our network to distribute your bandwidth better for a more consistant connection.

Good Performance
DOCSIS 2.0 modems will work on our network, but your service may be limited.

DOCSIS 1.1 and earler WILL NOT WORK
DOCSIS 1.1 and earlier modems are not supported.

Where to buy?

We sell DOCSIS 3.0 cable modems to our direct customers that we deliver, setup and test for problems. Call (541) 552-2244 us for purchase and to schedule setup.

Many of the locally owned ISPs also sell modems to their customers. Locally you can also find these modems at retail outlets such as Best Buy, Radioshack, Costco and Walmart.

 

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